Privacy Policy

This policy covers tovrik.com, the website you are reading; data inside the platform we run for our customers is described under “The customer platform” below. We collect the personal information you voluntarily provide through our demo and contact forms: your name, your contact details (email address and phone number), your business type, and the message you write. Alongside a form you send us, we also record which page of this site you arrived on and any campaign tags carried in its web address, so we can see which sources bring us enquiries — information about the visit, not about you. Every visit also sends technical data, such as your IP address and browser; how it is used is described under “Cookies, tracking technologies, and analytics” below. We never collect phone numbers from any source other than you.

We use the personal information and data we collect to respond to your inquiry, schedule and confirm your demo, provide customer service, and — only if you opt in — send the text messages described below. We never sell your personal information or data.

You can opt in to receive text messages from Tovrik Technologies LLC through explicit, optional consent checkboxes on our forms — one for transactional messages (demo scheduling and appointment updates) and a separate one for marketing messages. SMS consent is never required to use our forms or services. Message frequency may vary. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the SMS delivery providers we use solely to send the messages you asked for.

We share your information only with the service providers that run this site. The site is hosted on Cloudflare, and our forms are protected by Cloudflare Turnstile, which processes technical signals per Cloudflare’s own privacy policy. We also use Cloudflare Web Analytics to measure visits and page performance, as described under “Cookies, tracking technologies, and analytics” below. If you become a customer, we also use customer-relationship and messaging service providers to run your account and deliver the messages you asked for.

Phone numbers and SMS consent are shared only as described under “SMS opt-in and text messaging” above — never for marketing.

No one else receives it.

The only cookie this website needs to function is a security one: our forms are protected by Cloudflare Turnstile, which sets a cookie solely to verify you are human.

Our own analytics is first-party and cookieless — we count visits using a server-side hash of your IP address and browser. For visitors from the EU, the EEA, the UK and Switzerland, and whenever we cannot tell where a visit comes from, it runs only after you allow analytics, unless this browser already holds a setting for this site from an earlier visit. Everywhere else it is on by default. That setting is your own answer or, if you never gave one, the default that applied where the earlier visit came from, and it is reused wherever a later visit comes from: if you first visited from somewhere it is on by default and left it on, a later visit from the EU, the EEA, the UK or Switzerland, or from somewhere we cannot tell, is counted without asking you first. It never counts a visit when your browser sends a Global Privacy Control or Do Not Track signal. The arrival page and campaign tags described above are kept first-party too — in your browser’s own session storage, for that browsing session only, with no cookie and nothing shared with anyone else.

In the US, and in the regions where we ask first, you can turn our analytics off or back on at any time from “Your Privacy Choices” at the bottom of any page, unless your browser sends a Global Privacy Control or Do Not Track signal, which we honor automatically. Outside the US and those regions this site shows no privacy choices control, so a Global Privacy Control or Do Not Track signal from your browser is how you turn our analytics off. Your answer is not stored or acted on when your browser sends either signal.

Separately, we use Cloudflare Web Analytics, from Cloudflare, which hosts this site, to measure visits and page performance. It records page views and how quickly pages load, including Core Web Vitals, together with the page visited, the referring site, and the visitor’s country, browser, operating system and device type. Cloudflare states that Web Analytics does not collect or use visitors’ personal data, uses no cookies or other browser storage to collect its metrics, and does not fingerprint visitors for the purpose of displaying analytics; its Web Analytics documentation describes what it collects. The Cloudflare setting we use does not load it for visitors from the EU. For everyone else it runs on every visit and is not governed by the privacy choices on this site, including a Global Privacy Control or Do Not Track signal. Cloudflare processes this data under its own privacy policy.

Security measures we use to protect your data include TLS encryption on every connection, storage on Cloudflare infrastructure, secrets kept in encrypted storage, and least-privilege internal access — staff only get the access their work requires. Where a customer’s site takes a payment, the customer-platform section below says who processes it.

Sites we build for our customers hold their end-customers’ enquiries, bookings and messages. Where a customer’s site takes a payment, Stripe processes it. Each business’s customer data belongs to that business. Where a business subscribes to our optional monthly services, the contacts, messages, and reviews those services collect belong to that business too — they stay theirs, they export, and they leave with them.

Want your information deleted? Email sales@tovrik.com and we will delete it on request.